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I placed an order for a relatively inexpensive item and received the same level of customer service as if I had purchased much more. The assistance was spot-on...my questions were listened to attentively (this was via a phone call) and an item not appearing in the catalog was suggested, which suited my needs perfectly. Subsequent follow up email correspondence was answered promptly and thoroughly as well. In addition, when the clock face and hands/movement I ordered arrived, I found them to be more than adequately packaged and protected. Our handmade tall clock looks great and the help from Arek's Murray Clocks contributed nicely to the finished product. If I have the occasion to order clock parts again, I will almost certainly use Arek's once more. Highly recommended.
Rating:  [5 of 5 Stars!] |
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